GDPR Information

General Data Protection Regulation Compliance

1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have several important rights regarding your personal data. DamianusPlay is committed to respecting and protecting these rights.

Right to Access (Article 15)

You have the right to request access to your personal data that we process. This includes:

  • Confirmation of whether we process your personal data
  • Access to your personal data
  • Information about how we use your data
  • Information about who we share your data with
  • How long we keep your data

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data we hold about you. You can also request completion of incomplete personal data, including by providing a supplementary statement.

Right to Erasure - "Right to be Forgotten" (Article 17)

You have the right to request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there is no other legal basis
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased for compliance with legal obligations

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing of your personal data in the following cases:

  • You contest the accuracy of the data
  • Processing is unlawful but you oppose erasure
  • We no longer need the data but you require it for legal claims
  • You have objected to processing pending verification of legitimate grounds

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, where technically feasible.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent (Article 7)

Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

2. Data Controller Information

Data Controller: DamianusPlay

Address: 76 Florentia Street, Turin, Italy

Contact Email: support@damianusplay.com

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For marketing communications and cookies
  • Contract Performance: To provide our gaming services
  • Legitimate Interest: For analytics and service improvement
  • Legal Obligation: For compliance with applicable laws

4. Data Processing Activities

Website Analytics

We use analytics tools to understand how visitors interact with our website. This helps us improve user experience and optimize our services.

Customer Support

We process contact information to respond to your inquiries and provide technical support.

Marketing Communications

With your consent, we send newsletters and promotional materials about our games and services.

Game Services

We process data necessary to provide our gaming platform and related services.

5. Data Retention Periods

We retain personal data only for as long as necessary:

  • Contact Data: 3 years after last interaction
  • Analytics Data: 26 months maximum
  • Marketing Data: Until you unsubscribe
  • Support Tickets: 2 years after resolution
  • Account Data: Until account deletion requested

6. International Data Transfers

When we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

7. Cookie Management

You can manage your cookie preferences through:

  • Our cookie consent banner
  • Browser settings
  • Third-party opt-out tools
  • Contact us directly

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand site usage
  • Marketing Cookies: Used for personalized advertising
  • Preference Cookies: Remember your settings and preferences

8. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

Email Requests

Send your request to: support@damianusplay.com

Include the following information:

  • Your full name
  • Email address associated with your account
  • Specific right you wish to exercise
  • Any relevant details about your request

Response Timeline

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

Identity Verification

To protect your privacy, we may need to verify your identity before processing your request. We may ask for additional information or documentation to confirm your identity.

9. Complaints and Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. In Italy, the relevant authority is:

Garante per la Protezione dei Dati Personali
Piazza di Monte Citorio, 121
00186 Roma, Italy
Website: www.garanteprivacy.it

10. Data Protection Officer

For questions about data protection and GDPR compliance, you can contact our designated representative:

Email: support@damianusplay.com
Subject Line: "GDPR Inquiry"

11. Children's Data Protection

We are committed to protecting children's privacy. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected such data, please contact us immediately.

12. Data Security Measures

We implement appropriate technical and organizational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

13. Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes through our website or by email.

14. Contact Information

For any questions about GDPR compliance or to exercise your rights: